Informazioni Generali

WHY BOOK DIRECTLY: THE ADVANTAGES OF DIRECT BOOKING (ONLINE, E-MAIL, TELEPHONE)

• BEST GUARANTEED RATE: do not need to look elsewhere, the best rates can be found here.
• NO ADDITIONAL COST: if you book from our site you will not be charged for any commission.
• TRANSPARENCY: all our offers and cancellation policies are correctly and completely explained on our website, according to our transparency policy.
• ASY AND SAFE BOOKING: enter the data of your stay, choose the room that best meets your needs and you're done, in a few steps you will book your stay with us with the absolute guarantee and certainty that your data and those of the credit card will be protected by our certified security system.
• PERSONAL AND IMMEDIATE CUSTOMER SERVICE: if you have any doubts or need assistance, do not hesitate to contact us and we will answer your questions in a very short time

The confirmations of the stay are made by payment of a deposit with:

BANK TRANSFER
TIGRE S.R.L.S. ( ACCOUNT HOLDER )
BANCA POPOLARE DELL’ALTO ADIGE
JESOLO LIDO AGENCY VIA FLORENCE
IBAN: IT39Q0585636140138571360235
SWIFT\BIC : BPAAIT2B138

Made the Bank Transfer you please send us a copy by email to:
info@hotellorenz.it

POSTAL ORDER
Headed in:
Hotel Lorenz
Via Aquileia, 67 - 30016 Lido di Jesolo (VE) - ITALY

It is mandatory to include the booking reference in the reason for the bank transfer or money order.
Example: booking deposit Rossi Marco, arrival 2 July, departure 12 July (must be entered the name with which the reservation was made).

CREDIT CARD

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RESERVATION AND CANCELLATION - CANCELLATION POLICY

BASIC RATE
In case of cancellation or changes made up to 2 days before the date of arrival, no fee will be charged. In case of cancellation or changes made after this deadline or no-show, 100% of the cost of the deposit will be charged.  

PREPAID RATE NOT REFUNDABLE
In case of cancellation, changes or no-show the entire amount of the stay will be charged. The full amount will be charged at the time of booking.  

Tourist tax 2021
Period of application: 01/06/2021 - 30/09/2021
Amount: 0,90€ per person per day (maximum 10 nights). Cash payment
Exemptions:
Children up to 10 years old, carers and handicapped persons, drivers, and group managers are exempt.